You can contact us by Trademanager or leaving us an message on aliexpress, we shall respond within 24 hours.
WhatsApp & Wechat: 0086 13412363562
1/If products are not same as description or broken in the trasit. We will Resend or Refund the money to you.
2/For any reason, you are not satisfied with the items, We accept returns and exchanges within 7 days after you received your item and you need to pay the return shipping cost.
Q:Can i be your distributor or do you do drop shipping?
A:Yes,we offer free shipping and drop shipping to every customers.
Q:What will i do if protection time is off.
A:We are honest and serious seller.We regard every customers as GOD.However our profit is very small and the international shipping is not stable. Sometimes there will be delay during transportation.So please understand our work and in order to protect your money safty, if you find the protection time is off, please ask us to extend more time for you.
Q:More than 3 months have passed,but i still not get my goods.What will i do?
A:First please track your goods from official tracking website .If the package is in your local post office, please go to take them by yourself. If the package is lost,please contact with us.
Q:What to do if the diamonds is missing or the earring stud is bent.
A:First,please contact us with the pictures, then if it is our mistake,We will ship a new one in your new order or compensate your lose.